Terms of service
TERMS OF SERVICE
Last updated: July 7, 2026
Welcome to Airuru.
These Terms of Service govern your access to and use of airuru.shop, including browsing our website, placing orders, purchasing products, and using our customer service. By visiting our website or purchasing from Airuru, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website.
1. About Airuru
Airuru is an online apparel brand serving customers in the United States.
Brand: Airuru
Website: airuru.shop
Email: service@airuru.shop
Phone: (+1) 279-205-1563
U.S. Service Address:
1121 S. La Brea Ave
Inglewood, CA 90301
United States
Factory Address:
No. 1034, Weimi Town, Dongwangji Town,
Guanyun County, Lianyungang City,
Jiangsu Province, China
Airuru currently sells and ships to customers in the United States only. All orders are shipped from the United States.
2. Use of Our Website
By using our website, you agree that:
You are at least the age of majority in your state or place of residence, or you are using the website with permission from a parent or legal guardian;
You will provide accurate, current, and complete information when placing an order;
You will not use our website for any unlawful, fraudulent, abusive, or unauthorized purpose;
You will not attempt to interfere with the security, functionality, or operation of our website.
We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms of Service have been violated.
3. Product Information
We make reasonable efforts to display product information, descriptions, images, prices, colors, sizes, and availability as accurately as possible.
However, slight differences may occur due to screen settings, photography lighting, product updates, or manufacturing variations.
Product availability may change without notice. We reserve the right to modify, discontinue, or limit the sale of any product at any time.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices at any time without prior notice.
The final price, including applicable taxes and shipping fees, will be shown at checkout before you complete your purchase.
Payments are processed securely through third-party payment providers. Airuru does not store your full credit card information on our servers.
5. Orders and Order Acceptance
After you place an order, you may receive an order confirmation email. This confirmation means we have received your order request, but it does not guarantee final acceptance.
We reserve the right to cancel or refuse an order for reasons including, but not limited to:
Product unavailability;
Incorrect product or pricing information;
Suspected fraud or unauthorized payment activity;
Incorrect or incomplete shipping information;
Violation of these Terms of Service.
If an order is canceled after payment has been made, we will issue a refund to the original payment method when applicable.
6. Shipping
Airuru currently sells and ships to customers in the United States only.
All orders are shipped from the United States.
Orders are usually processed within 1-3 business days after payment is confirmed.
Estimated delivery time is usually 3-7 business days after the order has been processed and shipped.
Shipping rates:
Orders of $75.00 USD or more qualify for free shipping.
Orders below $75.00 USD are charged a flat shipping rate of $8.00 USD.
Shipping fees, if applicable, will be displayed at checkout before you complete your order.
For full details, please review our Shipping Policy.
7. Returns and Refunds
Airuru accepts returns for both defective and non-defective products, subject to our Return & Refund Policy.
Customers may request a return within 30 days after delivery.
Returned items must be unused, unworn, unwashed, and in their original condition with original packaging, tags, labels, accessories, and proof of purchase whenever applicable.
For non-defective returns, customers are responsible for the return shipping cost.
For defective, damaged, incorrect, or missing items caused by our error, Airuru will cover the return shipping cost or provide a reasonable solution after verification.
Approved refunds will be issued to the original payment method.
Please review our Return & Refund Policy for complete details before making a purchase.
8. Incorrect, Damaged, or Defective Items
Please inspect your order after delivery.
If you receive an incorrect, damaged, defective, or incomplete item, please contact us as soon as possible at service@airuru.shop.
Please include your order number and clear photos or videos showing the issue. We will review the case and provide a suitable solution when applicable.
9. Customer Information
You agree to provide accurate billing, shipping, and contact information when placing an order.
Airuru is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete information provided by the customer.
If you need to update your order or shipping information, please contact us as soon as possible at service@airuru.shop.
10. Promotions and Discounts
From time to time, Airuru may offer discounts, promotions, or special offers.
Promotions may be subject to additional terms, expiration dates, product exclusions, or usage limits.
We reserve the right to modify, suspend, or cancel any promotion at any time.
11. Intellectual Property
All content on airuru.shop, including text, images, graphics, logos, product descriptions, page designs, icons, and other materials, is owned by or licensed to Airuru and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, or use any website content for commercial purposes without our prior written permission.
12. Third-Party Services and Links
Our website may include links to third-party websites, payment providers, shipping carriers, apps, or service providers.
We are not responsible for the content, privacy practices, policies, or services of third-party websites or platforms.
Your use of third-party services may be subject to their own terms and policies.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website or placing an order, you agree that your personal information may be collected, used, and shared as described in our Privacy Policy.
14. Limitation of Liability
To the fullest extent permitted by law, Airuru shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim related to an order shall not exceed the amount paid by you for the product involved in that claim.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
15. Disclaimer of Warranties
Our website and products are provided on an “as available” basis, except as expressly stated in our policies.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.
We do not warrant that product descriptions, images, or other website content will always be complete, current, or error-free, but we will make reasonable efforts to correct errors when identified.
16. Prohibited Activities
You may not use our website or services to:
Violate any applicable laws or regulations;
Submit false, misleading, or fraudulent information;
Interfere with website security or functionality;
Upload or transmit harmful code, malware, or viruses;
Copy or misuse website content without permission;
Attempt unauthorized access to our systems or accounts;
Engage in abusive, threatening, or harmful behavior toward our team or other users.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, policies, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms of Service.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the business operations and services provided through airuru.shop, without regard to conflict of law principles.
19. Contact Information
If you have any questions about these Terms of Service, please contact us:
Airuru Customer Support
Email: service@airuru.shop
Phone: (+1) 279-205-1563
U.S. Service Address:
1121 S. La Brea Ave
Inglewood, CA 90301
United States
Factory Address:
No. 1034, Weimi Town, Dongwangji Town,
Guanyun County, Lianyungang City,
Jiangsu Province, China